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Privacy Policy

Last updated: 03/03/2023 9:00 pm

Welcome to ClearCaptcha LLC’s Privacy Policy. We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you use our services (“Services”), including but not limited to when you:

  • Access our website at clearcaptcha.com or any associated web pages;
  • Engage with us via email, sales, marketing, or other promotional events.

If you have any questions or concerns about this policy, don’t hesitate to reach out to us at [email protected]. By using our Services, you agree to the terms of this Privacy Policy. If you disagree with our practices, we kindly ask that you refrain from using our services.

1. What Information We Collect

We collect different types of information depending on how you interact with our Services. This may include:

  • Personal Identification Information: such as your name, email address, and contact details;
  • Account Information: including your username and password to help manage your account;
  • Payment Details: necessary for processing transactions, such as billing information and payment history;
  • Technical Data: like your IP address, browser type, and device information to ensure optimal service performance;
  • Usage Data: including the pages you visit, features you use, and any interactions you have with our customer support team.

2. How We Use Your Information

Your data helps us improve our services and personalize your experience. Here are some ways we use your information:

  • To create and manage your account, providing secure access and identity verification;
  • To process transactions, ensuring safe and secure payment handling;
  • To send you updates, service notifications, and promotional content tailored to your preferences;
  • To improve our website's functionality by analyzing how you use our Services;
  • To assist with customer support inquiries and address any issues you may encounter;
  • To ensure compliance with legal obligations and protect against potential fraud or misuse of our platform.

3. Cookies and Session Tokens

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

  • Remember your preferences and settings so you don’t have to re-enter them each time you visit;
  • Maintain your login session, ensuring you stay securely signed in;
  • Analyze how you use our Services so we can continue improving them for all users.

Session tokens are generated to authenticate your login. These tokens are valid for 7 days, after which you will be required to log in again for security reasons. You have control over your cookie preferences through your browser settings, where you can adjust or disable cookies if needed.

4. Data Retention and Storage

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal obligations, resolving disputes, and enforcing our agreements. Once your information is no longer needed, we will securely delete or anonymize it.

Our servers are located in secure data centers with strict access controls. We use industry-standard security measures to protect your information, including encryption, firewalls, and secure access controls. While we strive to keep your data safe, no system is completely immune to potential threats. We recommend using strong passwords and securing your own devices when accessing our Services.

5. Your Rights

You have the right to access, update, or delete your personal information at any time. Here are some of your key rights:

  • Access: You can request a copy of the personal data we hold about you;
  • Correction: You can request that we correct any inaccurate or incomplete data;
  • Deletion: You can request the deletion of your personal data under certain conditions;
  • Data Portability: You have the right to request your data in a structured, commonly used format;
  • Restriction: You can request that we limit the processing of your data under certain circumstances.

To exercise these rights, simply contact us at [email protected]. We will respond to your request in a timely manner, usually within 30 days.

6. Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under this age. If we discover that we have inadvertently collected data from a child under 18, we will take immediate steps to delete it. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

8. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or how we handle your personal information, please feel free to contact us at:

  • Email: [email protected]
  • Address: ClearCaptcha LLC, 90071 Privacy Piso, Los Angeles, USA