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Terms and Conditions

Welcome to ClearCaptcha LLC!

These Terms and Conditions govern your use of the ClearCaptcha LLC website, located at www.clearcaptcha.com.

By registering an account with ClearCaptcha LLC, you agree to abide by these Terms and Conditions (the “Agreement”). We reserve the right to modify this Agreement at our sole discretion, and any changes will take effect thirty (30) days after they are posted on our website. We will notify you of any updates via website announcements or email. It is your responsibility to review these Terms and Conditions regularly. Continued use of our Services signifies your acceptance of the updated Terms. If you do not agree with the Terms, you should discontinue use of our Services. Additionally, by using our Services, you grant us permission to use your name and/or logo for promotional purposes on our website and other marketing materials.

1. Definitions

The following terms apply to these Terms and Conditions, Privacy Statement, Disclaimer Notice, and all other agreements:

  • “Client”, “You”, and “Your” refer to the individual accessing this website and agreeing to these Terms and Conditions.
  • “The Company”, “Ourselves”, “We”, “Our”, and “Us” refer to ClearCaptcha LLC.
  • “Party”, “Parties”, or “Us” refer to both the Client and ClearCaptcha LLC.
  • “API” stands for Application Programming Interface.
  • “Availability” refers to being accessible and usable upon demand by an authorized entity.

Terms and words in this Agreement, including their singular, plural, capitalization, and pronouns, are interchangeable and refer to the same entities. Section headings are for reference only and do not limit any provision.

2. Your Warranties and Responsibilities

You warrant and agree that:

  • You are authorized to enter into this Agreement on behalf of your entity.
  • You have thoroughly read and understood the terms of this Agreement.
  • You have reached the legal age required to use our Services under applicable jurisdiction.
  • All information you provide is accurate, complete, and up-to-date.
  • You are solely responsible for your use of our Services, and you agree to indemnify and hold ClearCaptcha LLC harmless from any claims, actions, damages, expenses, losses, or liabilities incurred due to your use of our Services, except where such claims arise from our negligence or willful misconduct.
  • You will not share your account privileges without our prior written consent. We may suspend your access if unauthorized sharing is detected.
  • You will not engage in any prohibited activities as described in these Terms and Conditions.
  • Your use of our Services will comply with all applicable laws and regulations.

3. License

Unless otherwise stated, ClearCaptcha LLC or its licensors own the intellectual property rights for all content on our website. All rights are reserved. You may access the content on our website for personal use only, subject to the following restrictions:

  • Do not republish material from our website.
  • Do not sell, rent, or sub-license material from our website.
  • Do not reproduce, duplicate, or copy material from our website.
  • Do not redistribute content from our website.

Our website may offer opportunities for users to post comments and opinions. ClearCaptcha LLC does not filter or review comments before they appear on the website. Comments do not necessarily reflect the views of ClearCaptcha LLC. We are not liable for any damages or issues resulting from comments on our website.

We reserve the right to monitor and remove any comments that are deemed inappropriate or violate these Terms and Conditions.

You warrant that:

  • You have the right to post comments and possess all necessary licenses and consents.
  • Your comments do not infringe on any intellectual property rights.
  • Your comments do not contain defamatory or unlawful material.
  • Your comments will not be used for soliciting business or unlawful activities.

You grant ClearCaptcha LLC a non-exclusive license to use, reproduce, edit, and authorize others to use and edit your comments in any form or media.

4. Confidential Information

Both parties agree to maintain the confidentiality of all Confidential Information shared between them and not disclose it to any third party without prior written consent.

“Confidential Information” means any information designated as confidential or that should reasonably be considered confidential based on its nature or circumstances of disclosure.

The Receiving Party shall use Confidential Information only for the purpose it was disclosed and may disclose it only if required by law. The Receiving Party will take reasonable measures to protect the confidentiality of the Disclosing Party’s information, similar to how it protects its own confidential information.

The confidentiality obligations will survive the termination of this Agreement until the information is no longer confidential.

5. Hyperlinking to Our Content

The following organizations may link to our website without prior approval:

  • Government agencies
  • Search engines
  • News organizations
  • Online directory distributors linking in the same manner as they link to other listed businesses
  • System-wide accredited businesses (excluding soliciting non-profit organizations, charity shopping malls, and charity fundraising groups)

These organizations may link to our home page, publications, or other website information as long as the link is not deceptive, does not imply sponsorship, endorsement, or approval, and fits within the context of the linking party’s site.

We may consider and approve other link requests from organizations such as:

  • Commonly-known consumer or business information sources
  • Dot-com community sites
  • Associations representing charities
  • Online directory distributors
  • Internet portals
  • Accounting, law, and consulting firms
  • Educational institutions and trade associations

We will approve links if they do not negatively affect our reputation, the organization has no negative records, the link benefits us, and it fits within the context of the linking party’s site.

Approved organizations may use our corporate name, URL, or a descriptive link, but cannot use ClearCaptcha LLC’s logo or other artwork without a trademark license agreement.

6. iFrames

Without prior written approval, you may not create frames around our webpages that alter the visual presentation or appearance of our website.

7. Content Liability

We are not responsible for any content that appears on your website. You agree to defend and indemnify us against all claims arising from your website. No link should appear on any website that could be interpreted as libelous, obscene, or criminal, or which infringes on any third party rights.

8. Your Privacy

Please read our Privacy Policy for details on how we handle your personal information.

9. Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our website. You agree to promptly remove all links to our website upon request. We also reserve the right to amend these Terms and Conditions and our linking policy at any time. By continuously linking to our website, you agree to be bound by and comply with these linking terms and conditions.

10. Removal of Links from Our Website

If you find any link on our website that you find offensive for any reason, you are free to contact us to inform us. We will consider requests to remove links but are not obligated to do so or to respond directly to you.

We do not guarantee that the information on this website is correct, complete, or up-to-date. We do not commit to ensuring the website remains available or that the material on the website is kept up-to-date.

11. Disclaimer

To the maximum extent permitted by applicable law, we provide our Services on an “as-is” basis, excluding all representations, warranties (whether express or implied), and conditions relating to our website and its use. Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury;
  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • Limit any of our or your liabilities in a way that is not permitted under applicable law; or
  • Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set forth in this section and elsewhere in this disclaimer are subject to the preceding paragraph and govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutoryduty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature. In no event shall we be liable to you, whether in contract or in tort or under any other legal theory, for lost profits or revenues, loss or interruption of use, or similar economic loss, or for any indirect, special, incidental, consequential, punitive, or similar damages, arising out of or in connection with the performance or non-performance of this Agreement.

Subject to the preceding paragraph, our aggregated liability under this Agreement to you shall be limited to the fees we received from you under this Agreement.

12. Fees

Billing: We offer flexible payment options, including "pay per use" and package purchases. For "pay per use", you only need to recharge before using the service. To use ClearCaptcha's services, users need to recharge in advance. You can find the "pay per use" prices on the official website homepage and the package prices in the Market section.

If your package subscription expires or is fully consumed, you have the option to renew it automatically or manually.

Automatic Renewal: If you have enabled the auto-renewal option for the package, when the package expires or is fully consumed, the system will automatically deduct the corresponding balance for the package price and renew the same usage of the package.

Manual Renewal: If you have disabled the auto-renewal option for the package, when the package expires or is fully consumed, you need to manually select the desired package for renewal and click the "renew" button. Once clicked, the system will automatically deduct the corresponding balance for the package price and renew the package for you.

If you have any specific requirements, you can also contact our staff for manual renewal.

Unused portions of expired packages are non-refundable.

ClearCaptcha operates on a prepaid system. After using the corresponding services, ClearCaptcha has the right to deduct the corresponding fees from your prepaid balance. Users who use packages will have the corresponding package usage deducted.

All payment methods are available for selection from the payment options provided by ClearCaptcha.

ClearCaptcha reserves the right to modify rates (including increasing rates) and payment terms at any time without prior notice to customers. The modified rates and payment terms will be effective upon their publication in the system.

If you intend to request a refund for an order through our payment provider, please contact our official customer service beforehand to discuss the reason for the refund. We will do our utmost to assist you in resolving any issues you may encounter. We will not process refund requests for orders made without prior contact with us, and we may temporarily suspend your API key until you voluntarily reach out to us. ClearCaptcha reserves the right to reject orders and payments for selected services, including but not limited to unsupported services, suspected fraudulent or unauthorized transactions, or illegal activities.

13. Free Trial

Due to [specific reasons, e.g., operational costs, resource constraints, licensing requirements], our services are not available for free. All users are required to adhere to our pricing and payment policies as outlined in our [Pricing Terms/Service Agreement]. We appreciate your understanding and cooperation.

14. Referral System & Developer Program

Each customer can receive rewards for referring new customers based on the defined terms below. ClearCaptcha pays rebates to customers based on the actions of new customers, such as their recharge behavior. ClearCaptcha reserves the right to modify the terms of the referral program.

Referral System: When a user registers by clicking on a referral link, you will receive a certain profit share when your referrals add balance. The profit can be directly transferred to your account balance, or you can contact customer service to withdraw it when it accumulates to $200. The profit-sharing ratio may vary for each referrer, and ClearCaptcha will adjust the ratio based on the actual situation of the referrer. ClearCaptcha reserves the right to modify the profit-sharing ratio and inform the referrer at any time.

Developer Program: Developers can earn developer share by adding App IDs to their software or programs. By adding the App ID to the task parameters, you can earn a share of the revenue when your referred users consume their balance. The current share ratio ranges from 8% to 20%. We will determine your starting rate based on your application description, or you can contact us to make adjustments. ClearCaptcha will adjust the profit-sharing ratio based on the actual situation of the developer, and reserves the right to modify the ratio and inform the developer at any time.

The recharge amounts of new customers and the rebates for referrers and developers are provided by the company based on the results from the tracking system and reflected in the account. Both parties agree to use the proprietary tracking system as the most reliable source of information for calculating rewards under the Referral System & Developer Program.

If a customer violates any important terms of these Terms or if the company receives notice that the customer has violated any terms or conditions related to these Terms from any other entity, the company reserves the right to withhold or reduce any payments to the customer or any applicable laws or regulations.

Referrers and developers should promote the system and distribute referral links accurately and fairly, and protect and maintain ClearCaptcha's and the system's reputation and image. Customers must not distribute links in a manner that may affect ClearCaptcha's reputation or engage in deceptive, misleading, or unethical behavior, or make false or misleading statements about ClearCaptcha, the system, or the referral program.

15. Availability Statement

Even the most advanced captcha recognition services cannot guarantee a 100% success rate or uninterrupted operation 24/7. Changes in captcha types or target websites may occur at any time, which can lead to captcha recognition failures. Maintaining optimal performance for captcha recognition services requires ongoing monitoring and maintenance.

We do not provide special maintenance for specific websites. If a captcha service you require fails to work on a particular website, it does not imply that the same type of captcha service will not work on other websites. We are unable to offer refunds for such specific cases.

16. Refund Policy

ClearCaptcha offers intangible goods and, as such, does not provide refunds in any form.

We are not responsible for the lack of competence or ability to properly use our services. We do not provide refunds based on users' lack of technical knowledge or proficiency.

Our team provides comprehensive documentation, guides, and privacy information through our online blog and other channels prior to purchase. All our services have been tested by certified professionals, and our applications are navigated and described accurately during the process. API requests are managed with care, and we provide immediate assistance with precise information.

Please note that we do not take responsibility for compatibility issues with third-party software, including scripts, extensions, add-ons, or plugins. Refunds, returns, or exchanges will not be processed for compatibility issues, and we do not guarantee flawless compatibility with any third-party applications.

Our Support Team is available to assist you before, during, and after your purchase. We offer knowledgeable support to provide suitable solutions. Please ensure you understand the potential use cases before making a purchase. We are ready to answer your questions at almost any time of the day.

If you have any concerns, please contact us at:

Email: [email protected]

17. Force Majeure

We shall not be liable for any delays or failures in performance of our services due to causes beyond our control. This includes, but is not limited to, acts of God, changes in laws or regulations, embargoes, war, terrorist acts, riots, fires, earthquakes, nuclear accidents, floods, strikes, power outages, volcanic action, severe weather conditions, and acts of hackers or third-party internet service providers.

18. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to this Agreement or its breach, termination, or validity ("Dispute") shall be resolved according to the following Dispute Resolution Procedure:

Disputes should first be negotiated between the relevant representatives of each party who have the authority to resolve the matter. Any Dispute should initially be submitted to ClearCaptcha's Customer Support at: [email protected].

19. Miscellaneous

This Agreement constitutes the entire understanding between the parties regarding the subject matter herein.

If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired.

No delay or failure by any party to insist upon the strict performance of any covenant, duty, agreement, or condition of this Agreement or to exercise any right or remedy following a breach shall constitute a waiver of such breach or any other covenant, duty, agreement, or condition.

20. Our Position & Reporting Abuse

ClearCaptcha strictly prohibits any use of its services for purposes that infringe upon the rights of others, including but not limited to cybercrime, cracking, and fraudulent activities. We are committed to supporting startups with advanced AI algorithms for SEO, ad verification, benign crawlers, and other business growth scenarios, helping them save on costs.

Reporting Abuse by Infringed Companies: If someone uses our services in a manner that infringes upon your rights, please contact us immediately. Once we verify the validity of the claim, we will cease their services and provide you with the available information, striving to assist in recovering your losses.

Reporting Abuse by Anti-Bot Companies: We are strongly opposed to cybercrime. If you are an anti-bot company and detect fraudulent use by one of our users, please contact us immediately. If we confirm the validity of the claim, the offending business will be promptly removed from our system and banned from future interactions.

21. Compliance Statement

ClearCaptcha takes firm action against illegal or non-compliant use of its captcha solving services and will cooperate with law enforcement agencies to investigate potential misuse. We reserve the right to block your access to our services for compliance reasons at our sole discretion, without entitlement to compensation or indemnification.

We may conduct Know Your Client (KYC) processes to determine whether to provide services to you. We also reserve the right, but are not obligated, to monitor your use of our services to ensure compliance with prohibited activities listed below. We may share your information with competent authorities without your consent if required by applicable laws and regulations.

During KYC processes, monitoring, and similar actions, you must cooperate fully and provide the requested materials within a reasonable time frame.

The use of ClearCaptcha services for illegal, fraudulent, or abusive activities is strictly prohibited. Suspicious activities will be investigated, and we reserve the right to suspend or terminate your access to our services at our sole discretion.

Prohibited activities include (but are not limited to):

  • DDoS attacks
  • Collection of non-public information from websites or other platforms
  • Activities that pose a security risk to websites
  • Spamming: mass posting of emails, comments, IRC messages, and images
  • Advertising fraud or click fraud
  • Impersonation or deceptive fraud
  • Abusive use of our services
  • Creating fake accounts or content
  • Reselling ClearCaptcha services
  • Automatic ticket purchasing activities
  • Activities that may lead to liability or damage to our reputation
  • Other activities violating applicable laws, third-party rights, or agreements

How to Contact Us

For feedback, comments, and technical support, please reach out to us at:

Email: [email protected]